Frequently Asked Questions – Shrisha Jewels | Handmade Silver Gemstone Jewelry
1. What types of jewelry do you offer?
We specialize in handmade 925 sterling silver jewelry featuring genuine gemstones, including rings, earrings, pendants, and custom designs.
2. Do you offer wholesale pricing?
Yes! We provide wholesale pricing for bulk orders starting at a minimum quantity of 50 pieces. Contact us for details and customization options.
3. How can I place a wholesale order?
Fill out our Wholesale Inquiry Form or email us directly at shrishajewelss@gmail.com.
4. What is the typical processing time for orders?
Processing time depends on order size and customization but typically ranges from 7 to 21 business days.
5. Do you offer customization services?
Yes, we can customize jewelry designs to suit your brand or personal preferences. Contact us to discuss your requirements.
6. How do I track my order?
You will receive a tracking number via email once your order ships. Use this number to track your package on the courier’s official website.
7. What payment methods do you accept?
We accept payments via major credit cards, PayPal, and other secure payment gateways. Contact us for wholesale payment terms.
8. Do you ship internationally?
Yes, we ship worldwide including the USA, Europe, and Asia. Shipping costs and delivery times vary by destination.
9. What is your return or exchange policy?
Please refer to our Return Policy page for detailed information about returns and exchanges.
10. How do I contact customer support?
You can reach us via email at shrishajewelss@gmail.com or WhatsApp at +91-7851991357. We usually respond within 24 hours.